Expert Learning Sessions

Expert Talk with Sebastian Knepper

July 26, 2024

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HR 4.0: How the digitalization of HR ensures the company's future success

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It is a great pleasure to welcome our guest today, Sebastian Knepper, Head of HR PnX at Deutsche Telekom.

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Deutsche Telekom, a global leader in telecommunications and digital solutions, is dedicated to connecting the world through advanced technologies. With a rich history of innovation and a commitment to excellence in digital experiences, Deutsche Telekom sets the standard in the industry.

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Sebastian Knepper gave us a comprehensive overview of the latest trends and challenges in HR 4.0 and the digital transformation in HR. He presented practical examples and best practices, highlighting in particular the Customer-grade People Experience - a concept that aims to bring the employee experience to the level of the customer experience. Sebastian emphasized that it's not just about introducing lots of digital tools, but about implementing high-quality solutions that offer real benefits to employees.

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Many thanks to Sebastian Knepper for his in-depth insights. This talk was an excellent opportunity to learn about best practices in digital HR management!

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